Privacy Policy

CanDonkeys is a local trash and recycling can service operating in Bucks County, Pennsylvania. We provide weekly can-rolling services for homeowners, seniors, and families. When we refer to "we," "us," or "our" in this policy, we mean CanDonkeys.

When you sign up for our service or contact us, we may collect the following information:

• Personal details — your name, address, email address, and phone number
• Service details — your trash pickup day, number of cans, and any special instructions
• Payment information — billing details processed securely through our payment provider. We do not store your full card details on our servers.
• Communications — any messages or inquiries you send us

We use your information solely to provide and improve our service:

• To schedule and complete your weekly can service
• To send you service reminders, updates, or schedule changes
• To process payments and send receipts
• To respond to your questions or support requests
• To improve how our service works for you

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Our website may use basic cookies to understand how visitors use the site (e.g. which pages are visited most). This data is aggregated and anonymous. You can disable cookies in your browser settings at any time without affecting your ability to use our service.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Payment processing is handled by industry-standard encrypted payment providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Request that we delete your data, subject to any legal obligations
• Opt out of any non-essential communications at any time

To exercise any of these rights, contact us at hello@candonkeys.com.

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy, please reach out:

• Email: support@candonkeys.com
• Phone: (267) 281-3939